Province-wide Opioid Treatment Access Line provides same-day access to care
The province has introduced a telephone-based Opioid Treatment Access Line to make it faster and easier to access life-saving medication that prevents withdrawal symptoms and reduces the risk of overdose, and to get connected with support that same day.
Call 1-833-804-8111 – open every day from 9am – 4pm
How the access line works:
- Call 1-833-804-8111 toll-free from anywhere in BC to:
- Speak with a healthcare work, including doctors and nurses, who can prescribe an opioid treatment medication over the phone that same day
- Get connected to other supports in the community
- Fill your prescription at a pharmacy
- It’s free. Costs are covered under BC PharmaCare if you’re enrolled in the Medical Services Plan (MSP) and have a Personal Health Number
- If you’re not enrolled in MSP, a pharmacist can help
- Afterwards the health team will follow up to make sure you’re getting the care you need
For more information on the Opioid Treatment Access Line, please click here.
Vancouver Island Crisis Line
The Vancouver Island Crisis Line is available to support short-term non-judgmental support, crisis intervention, information, resources, and more. Residents of Vancouver Island may seek support by:
- Calling 1-888-494-3888 available 24/7.
- Texting 250-800-3806 between 6pm-10pm, available 7 days per week.
- Use the Crisis Chat: access here, available between 6-10pn, 7 days per week.
Access more information about the Vancouver Island Crisis Line here.
Umbrella Society
The Umbrella Society provides mental health and substance-use support throughout Greater Victoria. To learn more about their programs, call 250-380-0595 or visit their website.
Bounce Back
Bounce Back is a free skill-building program to support adults and youth 13+ to manage low mood, depression, anxiety, and stress. This program can be delivered online or via the phone. To learn more, please visit the Bounce Back website.
Foundry
The Foundry supports youth navigate anxiety, depression, substance use, mindfulness, relationships, and more. There are numerous ways to seek help through the Foundry: phone call, online, or in your community. Learn more here.
